How We Handle Your Account and Funds
When you open an account with pro 88, we collect basic identity information to verify your registration and process withdrawals safely. Your account stays active as long as you log in at least once per year; inactive accounts may be suspended after twelve months of no
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activity. Deposits via DANA, OVO, GoPay and QRIS are held in segregated merchant accounts and matched to your wallet immediately. Withdrawals undergo identity verification before release to prevent fraud. We retain transaction records for seven years in line with financial reporting standards. Access and eligibility depends
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on local law in your region. If you dispute a transaction or have questions about how your data is stored, contact our support team via live chat or email — response time is typically under four hours during business hours.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.